This Policy sets out the mandatory safeguards, user protections, and regulatory compliance measures adopted by Oz Jackpot Hunter to prevent gambling-related harm. It details the platform’s age verification protocols, voluntary control tools, self-exclusion procedures, BetStop integration, behavioural monitoring practices, data protection standards, and referral pathways to external counselling services. Governed by Australian law, it reflects the platform’s legal, ethical, and social responsibilities.
Last Updated: 15 July 2025
This Responsible Gaming Policy (“Policy”) is issued by The Oz Jackpot Hunter website, the operator of the Oz Jackpot Hunter platform (https://ozjackpothunter.com), a licensed digital service enabling Australian users to purchase and manage official lottery entries online. The company operates independently as a digital courier and account management service for state and national lottery products, fulfilled through authorised retail channels in Australia. All platform activities are governed by applicable Commonwealth, State and Territory laws and regulatory codes, including the Interactive Gambling Act 2001 (Cth), the Northern Territory Code of Practice for Responsible Gambling, and consumer protection requirements under the Competition and Consumer Act 2010 (Cth).
Oz Jackpot Hunter facilitates participation in official, government-regulated Australian lottery draws. Each entry corresponds to a genuine lottery ticket purchased on behalf of the user, in the user’s name, from an authorised Australian lottery retailer. The Oz Jackpot Hunter website does not operate a betting service, does not offer odds-based wagering products, and does not provide speculative or derivative gambling instruments.
The company recognises and accepts its legal, ethical, and social responsibilities to prevent gambling-related harm. This Policy sets out the mandatory safeguards, control mechanisms, behavioural guidelines, and support systems implemented to uphold a high standard of responsible gaming conduct. The Policy is subject to periodic review and will be updated in response to regulatory amendments, operational risk factors, or systemic incidents.
Access to The Oz Jackpot Hunter website is strictly limited to individuals who have reached the legal age of 18 years. Persons under 18 are not permitted to access, register for, or use any functionality of the platform.
Age declarations are required at registration and are subject to verification using Know Your Customer (KYC) protocols. The platform utilises a combination of electronic verification tools and documentary authentication of government-issued identification documents to validate the user’s legal eligibility.
The Oz Jackpot Hunter website reserves the right to request additional identity verification documents where initial verification attempts are inconclusive, unsuccessful, or where account activity presents heightened risk indicators. Failure to complete the identity verification process will result in denial of service access and account deactivation.
Users who are identified as being under the age of 18 will have their accounts terminated without notice, all access revoked, and relevant authorities may be notified in accordance with applicable legal obligations.
Oz Jackpot Hunter provides users with a suite of voluntary control tools designed to support self-regulation and mitigate the risk of gambling-related harm. These include:
All control tools are accessible through the account management section of the platform or via direct request to customer service at support@ozjackpothunter.com.
Oz Jackpot Hunter fully supports and complies with BetStop — the National Self-Exclusion Register established under Commonwealth law.
Users may self-exclude by registering through the BetStop portal (www.betstop.gov.au) or by requesting exclusion directly through the platform. Once a user is listed on the National Self-Exclusion Register, they are legally barred from accessing or using any licensed gambling service in Australia, including this platform, for the duration of the selected exclusion period.
Oz Jackpot Hunter performs automated register checks against BetStop during user onboarding and prior to relevant transactional events. Internal self-exclusion registers are also maintained in compliance with the Northern Territory Code of Practice for Responsible Gambling.
All self-exclusion decisions are legally binding and irreversible for the duration specified by the user. The company strongly encourages individuals experiencing loss of control or other risk indicators to utilise this facility.
While lottery participation is generally considered a low-intensity gambling activity, Oz Jackpot Hunter acknowledges that some users may exhibit problematic behaviour patterns or experience harm.
The platform continuously monitors transactional activity and behavioural signals for red flags, including but not limited to:
Where such patterns are identified, the platform may, at its sole discretion:
Monitoring activities are conducted exclusively for regulatory compliance and harm minimisation purposes. No behavioural data is used for direct marketing, personalised advertising, profiling, or automated decision-making.
Oz Jackpot Hunter provides all users with access to a confidential self-assessment tool derived from the internationally recognised Problem Gambling Severity Index (PGSI).
The tool is designed to assist users in self-evaluating their gambling behaviour and in identifying potential early warning signs. Sample assessment prompts include:
A positive response to any assessment item may indicate a heightened risk of harm. Users are encouraged to implement platform restrictions or consider initiating self-exclusion following a concerning self-assessment outcome.
The tool is available on the Responsible Gaming page of the platform at https://ozjackpothunter.com.
Oz Jackpot Hunter encourages individuals experiencing distress or harm related to gambling to seek assistance from independent, qualified professionals. The following third-party services are recommended for free and confidential support:
| Provider | Contact Information | Services Provided |
|---|---|---|
| Gambling Help Online | www.gamblinghelponline.org.au | 24/7 live chat and online counselling |
| Gamblers Help (Victoria) | 1800 858 858 | Phone counselling, referrals, and support services |
| Lifeline Australia | 13 11 14 | Crisis counselling and suicide prevention |
| Beyond Blue | 1300 22 4636 | Mental health support and referrals |
| Relationships Australia | www.relationships.org.au | Counselling, mediation, and relationship services |
| MensLine Australia | 1300 78 99 78 | Counselling and support for men experiencing distress |
| Financial Counselling Australia | 1800 007 007 | Free support for individuals in financial difficulty |
In addition to these Australian services, the following international English-language organisations may be helpful for users based overseas or seeking supplementary support:
| Provider | Contact Information | Services Provided |
|---|---|---|
| Gambling Therapy (Global) | www.gamblingtherapy.org | 24/7 multilingual online support, live chat, forums |
| Gamblers Anonymous (International) | www.gamblersanonymous.org | Peer-based 12-step meetings worldwide (online & in-person) |
| GambleAware (UK) | www.gambleaware.org | Free advice, self-help tools, and support chat |
| GamCare (UK) | www.gamcare.org.uk | Phone, live chat, WhatsApp, online forum, and resources |
| Problem Gambling Foundation (NZ) | www.pgf.nz | Free, professional, multilingual counselling (NZ only) |
| National Council on Problem Gambling (US) | www.ncpgambling.org | Helpline, live chat, SMS textline, and resource library |
These services are unaffiliated with The Oz Jackpot Hunter website and operate under their own governance and confidentiality frameworks. Oz Jackpot Hunter does not provide medical, psychological, or therapeutic advice.
Oz Jackpot Hunter is intended exclusively for adult use. Individuals under 18 years of age are strictly prohibited from accessing, registering for, or participating in any aspect of the platform.
In addition to age verification protocols, the company advises all users to adopt appropriate household protections, including:
Parents and legal guardians are responsible for supervising minors and ensuring that access to gambling services is effectively restricted. Suspected unauthorised access by a minor should be reported to support@ozjackpothunter.com.
Oz Jackpot Hunter promotes a healthy, informed approach to lottery participation. Users are advised to observe the following behavioural standards:
Users should note that lottery outcomes are determined solely by chance and are not influenced by the number of tickets purchased or frequency of play. All draws are conducted independently by official lottery operators and are not subject to influence by The Oz Jackpot Hunter website.
Oz Jackpot Hunter uses a range of technologies, including session tracking, behavioural monitoring tools, and anonymised analytics to uphold responsible gaming obligations. These systems are configured to operate within the confines of Australian privacy and data protection law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
For compliance purposes, the platform may collect and process the following categories of user data:
The use of personal information for the purpose of behavioural monitoring is limited strictly to:
Personal information is never used for advertising personalisation, cross-platform profiling, or the targeting of vulnerable individuals. The platform does not collect, store, or process any sensitive personal information (e.g., medical history, religious beliefs, sexual orientation, or political affiliation) for the purpose of advertising or profiling.
Users are provided with full privacy disclosures in the platform’s Privacy Policy, available at https://ozjackpothunter.com/privacy. Requests to access, correct, or delete personal information may be submitted at any time to support@ozjackpothunter.com.
Oz Jackpot Hunter implements Cookie Consent Mode in compliance with Google Ads and Microsoft Ads requirements. Users are informed of and may manage their consent preferences through the integrated Consent Management Platform (CMP). Personalised advertising cookies are disabled unless and until valid consent is obtained.
The Oz Jackpot Hunter platform is operated by Gaineroo Pty Ltd (ACN 638 202 114), with its registered office at Tower One Barangaroo, Level 35, 100 Barangaroo Avenue, Sydney NSW 2000, Australia. The company enforces this Responsible Gaming Policy through its internal compliance and legal affairs team. All enforcement activities are carried out in accordance with applicable legal obligations and platform authorisation requirements.
All authorised personnel receive annual training in responsible gaming procedures, harm minimisation, privacy compliance, and user protection standards. Staff involved in account oversight or user safety functions must also complete ongoing professional development.
Users with responsible gaming concerns, support requests, or incident reports may contact the platform by email at support@ozjackpothunter.com.
If you or someone you know is experiencing gambling-related harm, please use the platform’s available support tools or seek immediate assistance through the National Self-Exclusion Register at www.betstop.gov.au.
For free and confidential help, contact Gambling Help on 1800 858 858 or visit gamblinghelponline.org.au. Additional services are listed in Section 6 of this Policy.
